South of Market Mental Health Outpatient The South of Market Mental Health Integrated Service Center (ISC) is the core team at South of Market Mental Health Services that provides an array of clinic-based mental health services and, as needed, off-site services to San Francisco adult residents aged 18 and over. The majority of clients reside in the South of Market, Tenderloin and Western Addition neighborhoods. Because the clinic is located nearby several shelters, many clients are homeless at the time of enrollment. Approximately half of the clients served have a psychotic disorder, and the majority is dually diagnosed with a major mental illness and one or more substance use disorders. Essential services offered include intake and evaluation, case management and linkage, crisis evaluation and management, medication and individual psychotherapy services, and some time-limited group offerings including Seeking Safety and Anger Management. Hours of operation are M-F, 8:30 a.m. to 5 p.m. Walk-in hours for intake are Monday, Tuesday, Thursday and Friday from 9-10:30 a.m. and Wednesday from 1-2:30 p.m. Language resources include Spanish, Tagalog and other Filipino dialects. Gay/lesbian identified/sensitive staff is available. Filipino American Counseling and Treatment (FACT) Team The FACT Team at South of Market Mental Health Services is a specialty team that provides a family-centered approach to the treatment of Filipino-American clients who are residents of San Francisco County and are 18 years old and over. The team provides clinical assessment, psychiatric medication services, crisis intervention, clinical case management, information and education, and individual, couple, family and group counseling that is culturally competent and linguistically appropriate. The staff members are fluent in Tagalog and other Filipino languages, including Ilocano, Kapampangan, and Pangasinense. San Francisco Fully Integrated Recovery Services Team (SF First) SF FIRST is a full-service partnership program that uses the wellness and recovery model to provide intensive wrap around services to HUMS (high users of multiple services) clients. Some of the services include connecting clients with the Sobering Center, psychiatric emergency services, substance abuse treatment, acute medical care, and mental health services. Language resources include Spanish and Cantonese. Tom Waddell Urban Health Integrated Primary Care Clinic The Primary Behavioral Health Care Initiative (PBHCI) is a collaborative effort that aims at improving the health outcomes of patients of the South of Market Mental Health Clinic (SOMMH) by making primary care and other preventive and wellness services available and accessible inside the clinic. The project is a joint effort between Tom Waddell Urban Health Center (TWUHC), a well-established FQHC primary care clinic and the SOMMH clinic, a multi-service mental health and social services provider. Both clinics are run by the San Francisco Department of Public Health and they share resources, staff and expertise to plan, implement and deliver a range of services including primary care, laboratory, immunizations, screenings and other preventive care as well as health education, wellness coaching, social work and care coordination services. All of the PBHCI Initiative’s services are delivered on-site at the SOMMH Clinic by a multidisciplinary team composed of a nurse practitioner, medical assistant, pharmacist, medical social worker, three registered nurses and three health workers. The PBHCI Initiative targets specifically patients of the SOMMH Clinic that are not engaged in primary care elsewhere.