UCSF/ZSFG Division of Citywide Case Management

For applicants interested in this placement, Citywide Case Management would welcome fellows to join one of our culturally-responsive Citywide Focus Programs. Please feel free to reach out to Carrie Cunningham, MD MPH, Citywide Medical Director ([email protected]; 415-597-4660) with questions.

Citywide Case Management Programs, a division of UCSF's Department of Psychiatry at ZSFG, provides comprehensive, compassionate, and culturally humble psychiatric services to over 1200 individuals with severe and persistent mental illness. Our programs are structured to meet clients where they are at through a proactive, creative, team-based and client-centered approach that incorporates flexible scheduling, outreach in the community, and care coordination with multiple systems of care. Our interdisciplinary teams are composed of case managers, psychiatric providers, nursing staff, employment specialists, peer specialists, addiction specialists, supervisors, and program directors working together with clients towards a recovery model of care.

Since 1981, Citywide has had a long history of supporting the recovery of San Francisco’s highest-risk mentally ill adults by maximizing individuals’ ability to maintain stable, fulfilling lives in the community, and while reducing the use of institutional and acute care services. Clients seen at Citywide have a diagnosis of serious mental illness, are frequently dually diagnosed, and often have histories of trauma, chronic institutionalization and homelessness. Our programs are tailored to the populations we serve and include: Citywide Focus, Citywide Forensics, Citywide Stabilization Teams, Citywide Supportive Housing Programs, Citywide Employment Services, Citywide Substance Treatment Outpatient Program (STOP), and Emergency Department Case Management Program (EDCM). 

The goal of our Citywide Focus Teams is to provide services that are culturally-responsive, specifically to clients who are from disadvantaged backgrounds and to clients who identify as LGBTQ, clients who identify as female, and clients who are living with HIV in the Cross Currents Team. All division programs include medication assessment and management, outreach and crisis intervention, intensive case management, and individual, group and family therapy. 

The fellow in this position will join one of the Citywide Focus Teams above, as well as the Citywide Psychiatric Provider Team (which currently includes 2 former UCSF/ZSFG Public Psychiatry Fellows, 6 UCSF Psychiatry Attendings and 3 PMHNPs). As part of a dynamic work day, the fellow will work closely with their team to provide services at Citywide and via outreach to clients in the community. These services include evaluation and diagnosis, treatment planning, medication management, psychoeducation, outreach, aftercare arrangements, psychosocial assessments, and coordination of care.  In addition, they will have the opportunity to work with trainees (UCSF residents and medical students, NP students, and social work interns) and provide in-services and teaching.

Citywide is open Monday through Friday from 8:30 am – 5:00 pm, and is located in bustling downtown San Francisco (982 Mission St), easily accessible by BART, Muni, and multiple bus lines. Clinicians outreach to clients across San Francisco, including to the many supported and unsupported housing sites, shelters, and navigation centers in the SOMA and Tenderloin neighborhoods.


For more informtion about Citywide: https://psych.ucsf.edu/zsfg/citywide or https://citywide.ucsf.edu/